1. Use of our site
1.1 Your use of this website is subject to these terms and conditions (“these Conditions”).
1.2 We may change these Conditions at any time without giving you notice, so please check them regularly.
1.3 Certain services available through our website may be accessible only to users who have pre-registered for the applicable services, including use of our Shop. Such users may be allocated registration details by Strengthscope, including a log-in and password.
1.4 Users are responsible for ensuring the security of any subscription and registration details provided to them by Strengthscope, including log-in and passwords. Registration details, including log-in and password details, shall not be shared between multiple users. Any loss or theft of such details should be reported to Strengthscope as soon as possible in order that replacement log-in and passwords may be created.
2. Intellectual property rights
2.1 Except where otherwise indicated, the Material on this website is protected by copyright, database rights and other intellectual property rights that belong to Strengthscope. All Strengthscope’s rights in the content and design of the website are reserved.
2.2 Notwithstanding the above, you may read, print and download material from the website – other than third-party material – free of charge, provided it is:
2.3 However, you may not republish, disseminate or transmit any of that material, or exploit it for commercial purposes, make any derivative work, or copy it for any other purpose without first obtaining our written permission, or that of the rights owner.
2.4 If you wish to use the Strengthscope® logo directly on your website, you will require prior consent.
3. Data protection and privacy
4. Third-party goods and services and links
4.1 Any information, offer or service made available by any third party on this site, or on any site to which this site is linked, is that of the author or provider, and not of Strengthscope. We do not necessarily endorse, and we are not responsible for, the accuracy or reliability of, any such information, offer or service.
4.2 Strengthscope makes no representations and gives no warranty about any other websites or any information, offer or service on them. We have no control over their content or availability. Strengthscope will not be liable for any loss or damage caused by or in connection with use of, or reliance on, any content, goods or services available on or through any other website.
4.3 B2B Prospect Data: We acquire business contact information from our third-party partners for the purposes of sending marketing communications to individuals who we believe may be interested in our products or services.
We rely on Legitimate Interests as our legal basis for processing this data.
We use Lead Onion buyer intent tools to identify companies showing an interest in our products and services, this information is generally derived by Lead Onion from publicly available data sources.
Lead Onion are used to acquire business email addresses and other relevant business contact information on the relevant person from within these organisations.
5. Accuracy of information, disclaimer and warranties
5.1 We try to ensure that any information on our site is accurate, but we make no representations and give no warranty that any information is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate information or by the manner in which that information is used or interpreted by others.
5.2 The service and all related components and information are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, and Strengthscope expressly disclaims any and all warranties, whether expressed or implied, including, but not limited to, the implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement. Users acknowledge that Strengthscope does not warranty that the service will be uninterrupted, timely, secure, error-free or virus-free, nor does it make any warranty as to the results that may be obtained from use of the services, and no information, advice or services obtained by you from Strengthscope or through the service shall create warranty not expressly stated in this terms and conditions.
We cannot guarantee 100% up time and zero technical issues.
6. Our liability
6.1 We have no liability for the inability of anyone to access our site or any information, material or service on it, and we do not warrant that our site will operate without interruption.
6.2 We do not exclude or limit our liability for death or personal injury caused by our negligence or for any fraud on our part, or for any liability which cannot be excluded by law.
6.3 We will not be liable for any indirect or consequential loss, or for any loss of business, profit, revenue, goodwill or data, lost or wasted management time or the lost time of other employees arising from your use of our site or information on it (whether direct or indirect).
6.4 The information on this site is not intended to address your particular requirements; it does not constitute any form of advice or recommendation by Strengthscope and is not intended to be relied upon by you in making (or refraining from making) any decisions. Where appropriate you should take professional advice.
7.1 No delay, neglect or forbearance on the part of Strengthscope in enforcing any of these Conditions will be or be deemed to be a waiver or in any way prejudice any right of Strengthscope.
7.2 If any of these Conditions is, for any reason, held to be unenforceable, illegal or otherwise invalid in any way, the unenforceable, illegal or invalid provision will not affect any other Condition and those Conditions will continue in full force and effect.
7.3 These Conditions are governed by English law and you agree you will only sue us in the courts of England. The place of performance of the contract will be England.
7.4 No addition to or modification of any provision of these Conditions will be binding on Strengthscope unless made in writing and signed by its duly authorised representative.
7.5 All customers shall be required, in using Strengthscope’s Materials to verify any local requirements and/or restrictions on using psychometric tests in general and the Materials in particular, in that jurisdiction, whether imposed by law, regulation or by a local regulatory or governmental body. Where any local requirements and/or restrictions exist that alter the criteria for, or prevent, use of Materials within a particular jurisdiction, it shall be the responsibility of the customer to ensure that it fully complies with any and all such local requirements and/or restrictions. Where any individual or entity uses Materials in a particular jurisdiction in contravention of any local requirements and/or restrictions, whether knowingly or inadvertently, such individual or entity shall be solely responsible and liable for such use and shall hold harmless and indemnify Strengthscope in respect of any loss or claim by a third party against Strengthscope arising from such. Further, in the event that a customer has failed to ensure that any Materials may be legitimately used within a particular jurisdiction and subsequently purchases Materials for use in that jurisdiction, such customer shall be liable for the costs thereof and the Strengthscope shall bear no responsibility or liability for return of such Materials or the reimbursement of any associated costs.
7.6 Restrictions of use. You shall use the website securely in accordance with the terms of the related agreement and shall not: (a) decompile, reverse engineer, disassemble, attempt to derive source code, or decrypt the website, (b) make any modification, adaption, improvement, enhancement, translation or derivative work from the website; (c) violate any applicable laws, rules or regulations in connection with your access or use of the website; (d) use the website to send automated queries to any website or to send any solicited commercial e-mail.
8. Orders, Payment methods, Cancellations and Refunds
8.1 We only accept your order when you choose the option to either:
When you place an order, you should receive or see on screen an acknowledgement confirming receipt of your order.
8.2 The Company reserves the right to introduce a reasonable fee for the settlement of amounts due by credit card; any such fee will be disclosed on the Company’s current price list or on its Website.
8.3 Should the Client fail to pay the Company the sum due within the agreed terms of payment, in accordance with its statutory rights under the Late Payment of Commercial Debts Act 1998, the Company reserves the right to charge debt recovery costs plus interest charges accrued daily (8% plus base rate).
8.4 Refunds or cancellations can only be considered if:
Reminder: Such requests must be received in writing to email@example.com in writing within 7 days of the purchase date.
About the event
(Accreditation course, debrief or any other scheduled training/consultation event arranged with a member of our Training & Integration team)
All our public accreditations are full-day events taking place from 09:30 am – 17:30 pm. You can find details and book our future accreditations via our events website.
For interest in all other events, we’d love to discuss this with you. Please let us know your requirements and we’ll be in touch.
Strengthscope reserves the right to release at any time any dates held that have not received an acknowledgement and acceptance of our terms below.
Please ensure the registration information you have given is true to the best of your knowledge.
Upon acceptance of these terms, your event date/space will be subject to our transfer/cancellation terms below.
If you book a place on one of our upcoming events via our events website, you will be presented with two options to checkout:
If you book a place on any of our events via our Sales team, you will receive an invoice to make a payment either by bank transfer or via our online Stripe platform. You will have 30 days to make the payment.
Cancellation and transfer policy
|Notice||Cancellation Fee||Transfer Fee|
|6 weeks or more prior to the event||£50.00 Admin Fee||Free of charge|
|4-6 weeks (inclusive) prior to the event||25% of the initial course price||Free of charge|
|2-4 weeks (inclusive) prior to the event||50% of the initial course price||£50.00 Admin Fee|
|Under 2 weeks prior to the event||Full Amount||25% of the initial event price|
|Failure to attend on the day||Full Amount + £50.00 admin fee|
To cancel or transfer your place on an event, you must email firstname.lastname@example.org
Please note: For transfers, the above relates to 1 single event transfer to the next suitable date subject to availability.
Strengthscope Ltd reserves the right to cancel events up to 4 weeks prior to the event start date.
To guarantee the effectiveness of events and to ensure learning is optimal, we may cancel courses if the minimum number of delegates has not been reached.
In this case, we will notify registered people of the cancellation and provide a full refund or alternatively, transfer the payment to an alternative event at your discretion.
Strengthscope will not be liable for travel or expenses incurred in the case of an event cancellation.
If the event is held in person, delegates are responsible for planning their travel and accommodation accordingly.
If you have any questions or concerns, please contact us by email at email@example.com or call the office on +4420 8944 0289
We want to hear about your experience with Strengthscope, whether it has been great or if you think it could be improved.
If you find your experience unsatisfactory, we want to work with you to resolve this and take on your feedback.
To share feedback or express your dissatisfaction and raise a complaint, please send us an email with a description to firstname.lastname@example.org with the subject as ‘Feedback’ or ‘Complaint’ and include your contact details. Alternatively, please call us at +44 (0)20 8944 0289. We are available from 9:00 am until 5:30 pm Monday to Friday GMT (excluding UK bank holidays and the days between Christmas and New year).
Once we have received your complaint, we will contact you to acknowledge your complaint and agree on the next steps within 1 working day.
This document was last updated on 14/02/2023.
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