Team Effectiveness in the Professional Services Industry

Our Team Effectiveness in the Workplace 2025 data is derived from two unique datasets collected by Strengthscope between October 2023 and September 2024. These datasets are specifically taken from the responses to the scientifically tested and reliable StrengthscopeLeader™ and StrengthscopeTeam™ assessments.

This article is a breakdown specifically of the data for the professional services industry. Want to see the full data? Download the report here.

1.  The Strengths Ranking of Professional Services Leaders

Strengths are qualities that energise us and that we are great at, or have the potential to become great at. This ranking demonstrates the most common strengths of leaders in the construction industry.

Based on this data, it’s clear that leaders in professional services gain energy from influencing and motivating others in the organisation, working cooperatively with others to overcome conflict and build towards a common goal, and promoting other people’s learning and development to help them achieve their goals.

 

2.  The Visibility and Effectiveness of Strengths for Leaders in the Professional Services Industry

In the graphs below, we see where leaders rate themselves in the visibility and effective use of their strengths, versus where their stakeholders rate these leaders against the same criteria.

Overall, the leaders’ stakeholders rate the leaders’ visibility and effective use of strengths higher than the leaders rate themselves.

 

3.  The Four Leadership Habits Ratings in the Professional Services Industry

The StrengthscopeLeader™ report looks at sixteen questions across four clusters of effective leadership habits. Leaders evaluate themselves on all sixteen questions and get scored by their nominated raters.

Strengthscope’s four clusters of leadership habits are:

  1. Sharing Vision: Setting a clear, shared vision of success for the organisation.
  2. Sparking Engagement: Empowering, inspiring and developing people.
  3. Skilfully Executing: Setting stretching performance expectations, reviewing progress and to ensure delivery of planned outcomes.
  4. Sustaining Progress: Recognising achievement and encouraging continuous improvement and experimentation.

This graph demonstrates overall where leaders rate themselves in these habits, versus where their stakeholders rate the leaders against the same habits.

 

4.  Breakdown of Leadership Habits Across Four Areas

Here we see the leaders’ self ratings, and their raters’ ratings, across the sixteen questions within the four leadership habits.

Overall, leaders in professional services score e highest in two areas of Sustaining Progress: creating a safe environment for considered risk-taking and encouraging people to be open to change and develop their capabilities to meet future requirements. But lowest for two habits too: setting strategic goals based on a good understanding of the organisation’s changing environment, and setting clear performance expectations, ensuring people are held accountable to these. See the data from all the industries here.